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Quality Concepts (PVT) LTD.  
Frequently Asked Questions
WHICH OF YOUR PRODUCTS ARE LATEX FREE?

QUALITY CONCEPT (PVT) LTD aim to always provide a latex free selection of products, it is also stated in our EC Declaration that “All of Our Products are Latex Free”.

MATERIAL USED FOR PRODUCTION

We use high quality steel of following grades during the production
AISI 410 & 420 series
AISI 303 & 304 series

PRODUCT GUARANTEE

Our Products are warranted against defects for 3-years from the date of purchase. QUALITY CONCEPT (PVT) LTD is (will) required to honor this warranty, if purchased instrument proves to be defective in design or manufacturing etc. we will replace the instrument at no charge.

However, replacements will not be given if purchased instrument is defective as a result of the following:

Abuse or misuse
Inappropriate cleaning, storage or preservation
Warranty period expired
Improper handling etc

Please provide the following when making claim;

  1. The Defective Instrument
  2. Copy of Invoice.


DELIVERY PERIOD

It depends upon the kind of Instruments & Quantities being ordered, however for all regular order items, we maintain sufficient inventory levels and thus delivery time does not exceed 4 weeks for such products.
For specialized products, delivery time depends upon a number of factors and can only be communicated after having all the necessary information from customers.

PAYMENT TERM

"REMIT PAYMENT TO CITI BANK N.A. NEW YORK (SWIFT: CITIUS 33) FOR CREDIT TO OUR HABIB METROPOLITAN BANK LIMITED, KARACHI PAKISTAN (SWIFT: MPBLPKKA) USD A/C NO. 36082351 FOR FURTHER CREDIT TO HABIB METROPOLITAN BANK LTD., MAIN BRANCH SIALKOT
BENEFICIARY: M/S QUALITY CONCEPT (PVT) LTD. SIALKOT (PAKISTAN) A/C # 20311-109812."

WHAT IS SO SPECIAL ABOUT YOUR COMPANY?

Our distinguishing feature is our ability to react fast to our customers’ particular requirements and mould our manufacturing capabilities.


We believe in establishing very close and long term relationship with our customers so that we can understand their particular requirements and can act accordingly.

We believe in providing a kind of service which guarantees our customers’ total success in their market and thus help them grow.

 Moreover, to ensure consistent quality and appropriate process control through the use of statistical techniques.

The Statistical techniques identified in the company are:

 

  • Bar Graphs
  •  Cause and Effect Diagram
  • Pareto Diagram
  •  Control Charts

 

QA Manager is responsible for applying these techniques.


 
Problem Solving with SQC Techniques
Problem Solving With SQC (Statistical Quality Control Techniques)
News & updates
26 . 12 . 2012  
Special About Quality Concept (Pvt) Ltd.
Quality Concept (Pvt) Ltd have the capacity of manufacturing 1 million instruments per months
Quality Assured Product in which applying appropriate Statistical Quality Tools.
Material Testing with Metal Analyzer. Before, During & After Production Process.
Provide PLI (Product Liability Insurance) to our valued Customers on demand.
CE Technical Files of all instruments are Available
Competitive Price as per customer’s need.
Product Catalog will available on request.
Fully co-ordinate in case of customer’s complaint or suggestions.
Strong Internal & External Communication.
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